This Privacy Statement applies to all websites owned and operated by 23andMe, including www.23andme.com, and any other websites, pages, features, or content we own or operate, and to your use of the 23andMe mobile app and any related Services.
To keep things simple, we use the same terms here as in our Terms of Service. We’ll let you know in this Privacy Statement if we have a new or different definition for a term. You should read our entire Privacy Statement, but if you only have a few minutes you can take a look at this privacy summary.
Once you submit your sample...
Here are the privacy choices you have along the way
Account deletion
You can delete your 23andMe account any time. If you do, we will automatically opt you out of Research and discard your sample. Keep in mind this process cannot be cancelled or reversed.
2-Factor Authentication
You create your online account and password, which is protected with 2-factor authentifications.
Storing your sample
You can choose to have your sample stored. If not, no problem. It will be securely destroyed after the laboratory completes its work. Note, a discard choice cannot be reversed.
Sharing features
You decide whether you want to participate in our sharing features, like DNA Relatives or Your Connections.
Participate in Research
If you choose to participate in research, your deidentified data will be pooled with data from other participants. You can opt-out at any time.
Account deletion
You can delete your 23andMe account any time. If you do, we will automatically opt you out of Research and discard your sample. Keep in mind this process cannot be cancelled or reversed.
2-Factor Authentication
You create your online account and password, which is protected with 2-factor authentifications.
Storing your sample
You can choose to have your sample stored. If not, no problem. It will be securely destroyed after the laboratory completes its work. Note, a discard choice cannot be reversed.
Sharing features
You decide whether you want to participate in our sharing features, like DNA Relatives or Your Connections.
Participate in Research
If you choose to participate in research, your deidentified data will be pooled with data from other participants. You can opt-out at any time.
Account deletion
You can delete your 23andMe account any time. If you do, we will automatically opt you out of Research and discard your sample. Keep in mind this process cannot be cancelled or reversed.
“We believe it's our responsibility to provide a safe place for people to explore their DNA. Our commitment to privacy is built on a foundation of transparency and choice — our customers know that they are always in control of their data."
– Jacquie Haggarty – Vice President, General Counsel, and Privacy Officer
Contact
If you have questions about this Privacy Statement, or have a complaint or inquiry, please email 23andMe's Privacy Administrator at privacy@23andme.com, call us at 1.800.239.5230, or send a letter to:
Privacy Administrator 23andMe, Inc. 349 Oyster Point Blvd South San Francisco, CA 94080
